Terms & Conditions
Welcome to Stork Beans. These Terms & Conditions govern your use of StorkBeans.com and your purchase of coffee beans and related products through our website.
By accessing, browsing, or purchasing from our website, you agree to these Terms & Conditions.
1. About Stork Beans
Stork Beans is a coffee-bean business based in the United Arab Emirates, offering roasted and green coffee beans to individual customers, cafés, restaurants, hotels, retailers, offices, and other businesses.
Throughout these Terms & Conditions, “Stork Beans,” “we,” “us,” and “our” refer to Stork Beans.
“Customer,” “you,” and “your” refer to any person or business accessing our website or purchasing our products.
2. Website Use
You agree to use StorkBeans.com only for lawful purposes.
You must not:
Use the website for fraudulent or unlawful activities
Attempt to gain unauthorized access to our systems
Interfere with the security or operation of the website
Copy or misuse website content without permission
Upload malicious software or harmful material
Provide false or misleading information when placing an order
Use the website in a way that may damage Stork Beans or other users
We reserve the right to restrict or suspend access where we reasonably believe that the website is being misused or these Terms & Conditions are being violated.
3. Product Information
We make reasonable efforts to ensure that product descriptions, photographs, specifications, weights, origins, roast information, packaging information, and other product details displayed on our website are accurate.
However, photographs may differ slightly from the actual product because of:
Screen and device settings
Photography and lighting
Packaging updates
Product-batch variations
The product information displayed at the time of purchase should be reviewed carefully before placing an order.
We aim to provide products according to the specifications and information announced on our website.
4. Coffee Product Information
Stork Beans may offer different types and grades of roasted and green coffee beans from different origins.
Product characteristics such as:
Origin
Variety
Grade
Roast level
Bean size
Appearance
Aroma
Flavor profile
Packaging
Weight
may vary according to the specific product and batch.
Customers should review the individual product page for the applicable product information before purchasing.
5. Product Availability
All products are subject to availability.
If a product becomes unavailable after an order is placed, we may contact you regarding available alternatives or the appropriate refund or cancellation process.
We may update product availability and discontinue products where necessary.
6. Prices
All product prices displayed on the website are subject to change without prior notice.
The applicable price for an order will generally be the price displayed at the time the order is placed, subject to correction of obvious pricing or technical errors.
Where applicable, taxes, delivery charges, payment charges, or other applicable costs will be displayed or communicated before completion of the purchase.
7. Orders
When you place an order through StorkBeans.com, you are making a request to purchase the selected products.
An order may be subject to confirmation and availability.
We reserve the right to refuse, cancel, or limit an order where reasonably necessary, including in circumstances involving:
Product unavailability
Incorrect pricing or product information
Suspected fraud or unauthorized activity
Incorrect customer information
Delivery limitations
Technical errors
Legal or regulatory requirements
If we cancel an order after payment has been received, we will arrange the applicable refund through the relevant payment method or process.
8. Customer Information
You are responsible for providing accurate and complete information when placing an order.
This may include:
Full name
Contact number
Email address
Billing information
Delivery address
Business information for wholesale orders
Stork Beans is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
9. Payment
We may offer different payment methods through authorized payment providers.
Payment must be successfully completed before an order is processed unless Stork Beans has expressly agreed to another payment arrangement.
Payment providers may have their own terms and conditions and privacy policies.
Stork Beans does not generally store complete payment-card information when payments are processed through third-party payment providers.
10. Delivery
We arrange delivery using available delivery or logistics services.
Delivery times and charges may vary depending on:
Delivery location
Product availability
Order quantity
Delivery provider
Customer availability
Weather or other circumstances outside our reasonable control
Any estimated delivery time provided on the website or during the ordering process is an estimate unless expressly stated otherwise.
Customers should ensure that someone is available to receive the order at the provided delivery address where required.
11. Delivery Address
Customers are responsible for providing a correct and complete delivery address and contact information.
If a delivery cannot be completed because of incorrect information, an unavailable recipient, restricted access, or other circumstances attributable to the customer, additional delivery arrangements or charges may apply where permitted.
12. Inspection of Products
Customers should inspect their order upon delivery.
If the package appears significantly damaged, opened, tampered with, or contains an incorrect product, please contact Stork Beans as soon as reasonably possible with details of the issue and supporting photographs where available.
This allows us to investigate the matter with the relevant delivery or logistics provider.
13. Returns, Refunds and Cancellations
Returns, refunds, and cancellations are subject to our applicable Return & Refund Policy, which forms part of these Terms & Conditions.
Customers should review the Return & Refund Policy before placing an order.
Where a product is defective, damaged, incorrect, or otherwise eligible for a remedy under applicable UAE law or our published policies, Stork Beans will handle the matter in accordance with the applicable requirements.
Nothing in these Terms & Conditions is intended to remove or restrict any mandatory consumer rights available under applicable UAE law.
14. Coffee and Food Products
Coffee beans are food products and should be stored and handled appropriately after delivery.
Customers should follow the storage and preparation information provided on the product packaging or product page.
Stork Beans is not responsible for deterioration caused by inappropriate storage, handling, exposure to moisture, heat, contamination, or other conditions after delivery that are outside our reasonable control.
15. Wholesale Orders
Wholesale customers may receive different pricing, minimum-order quantities, delivery arrangements, payment terms, or other conditions based on the quotation or agreement provided by Stork Beans.
Where a separate written quotation, purchase agreement, or wholesale agreement exists, its specific terms may apply to that transaction.
Wholesale customers should review the applicable quotation or agreement before confirming an order.
16. Promotions and Discounts
From time to time, Stork Beans may offer promotions, discounts, vouchers, or special offers.
Unless otherwise stated:
Promotions are subject to availability
Promotional offers may have specific conditions
Offers cannot necessarily be combined
Promotional terms will be communicated with the relevant offer
Stork Beans may end or modify a promotion where permitted by applicable law
Any specific promotional terms displayed with an offer will apply to that offer.
17. Intellectual Property
All content on StorkBeans.com, including but not limited to:
Logos
Brand names
Product photographs
Images
Graphics
Text
Product descriptions
Website design
Videos
Original marketing materials
is owned by or licensed to Stork Beans and is protected by applicable intellectual-property laws.
You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit our content without prior written permission, except where permitted by applicable law.
18. Third-Party Services and Links
Our website may use or link to third-party services, including payment providers, delivery companies, analytics services, social-media platforms, or other external websites.
Third-party services may have their own terms and privacy policies.
Stork Beans is not responsible for the content, availability, security, or policies of third-party websites or services outside our reasonable control.
19. Website Availability
We aim to keep StorkBeans.com available and functioning properly, but we do not guarantee that the website will always be:
Available without interruption
Free from technical errors
Free from viruses or other harmful components
Compatible with every device or browser
Website availability may occasionally be affected by maintenance, technical problems, service-provider issues, security incidents, or circumstances beyond our reasonable control.
20. Limitation of Liability
To the extent permitted by applicable law, Stork Beans will not be responsible for losses resulting from circumstances outside our reasonable control, including:
Internet or telecommunications failures
Third-party service interruptions
Delivery delays outside our reasonable control
Incorrect information provided by a customer
Improper storage or handling of products after delivery
Events beyond our reasonable control
Nothing in these Terms & Conditions excludes or limits liability or consumer rights that cannot legally be excluded or limited under applicable UAE law.
21. Events Beyond Our Control
Stork Beans will not be responsible for delays or failure to perform an obligation where caused by circumstances reasonably beyond our control.
Such circumstances may include:
Natural disasters
Severe weather
Government actions or restrictions
Public emergencies
Transport disruptions
Major technical failures
Power or telecommunications failures
Strikes or disruptions affecting relevant service providers
Other events beyond our reasonable control
Where possible, we will take reasonable steps to reduce the impact of such circumstances.
22. Customer Communications
By providing your contact details, you agree that Stork Beans may contact you regarding:
Orders
Payments
Delivery
Customer-service requests
Product inquiries
Account-related matters
Marketing communications will be handled in accordance with our Privacy Policy and applicable requirements.
23. Privacy
Your use of StorkBeans.com is also subject to our Privacy Policy, which explains how we collect and process personal information.
Our Privacy Policy forms part of these Terms & Conditions.
24. Changes to These Terms
Stork Beans may update these Terms & Conditions from time to time to reflect changes in our:
Business
Website
Products
Services
Policies
Legal or regulatory requirements
The updated version will be published on this page with a revised Last Updated date.
Your continued use of the website after an update may constitute acceptance of the updated terms to the extent permitted by applicable law.
25. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of the United Arab Emirates.
Any dispute arising in connection with these Terms & Conditions or your use of StorkBeans.com shall be subject to the jurisdiction of the competent courts of the UAE, subject to any mandatory rights or jurisdiction provided by applicable law.
26. Consumer Rights
Nothing in these Terms & Conditions is intended to limit, exclude, or waive any mandatory rights or protections available to consumers under applicable UAE laws and regulations.
Stork Beans aims to provide customers with clear product information, transparent pricing, appropriate order information, and reasonable customer support in accordance with applicable requirements.
27. Contact Us
If you have questions about these Terms & Conditions, an order, a product, delivery, or any other matter relating to Stork Beans, please contact us.
Stork Beans
Website: StorkBeans.com
Country: United Arab Emirates
Email: Info@storkbeans.com
Phone / WhatsApp: +971 55 526 6875
Business Address: Floor 27 06 Amber Gem Tower, Mezzanine Floor, Sheikh Khalifa Street, P.O Box 4848, Ajman, United Arab Emirates
We will review customer inquiries and respond as appropriate.
Last Updated: 27 September 2026
